(FutureSYNC Consultants, 2018)
Good leadership requires trust. Building trust in a group of people is not easy, but the benefits of having a collective trust in a leader are priceless. In an article from the Society For Human Resource Management titled “Why Trust Matters at Work”, it was reported that, “Of 1,202 U.S. working-age adults surveyed last fall, 23 percent said they would offer more ideas and solutions, and 21 percent reported they would be willing to work longer hours, if they trusted their leaders, according to the institute’s 2018 Trust Outlook. One-third indicated that they would stay longer with an employer if its leaders kept their promises, and 28 percent said they would extend their tenure if transparency was practiced at all levels” (Meinert, 2018).
When that trust is broken, which will happen because leaders are never perfect people, it is imperative to own up to mistakes. An apology can go a long way in the business world. And the flip side is also true: when someone under your leadership apologizes for a mistake made, forgive them.
Leaders that create momentum around them have the ability to handle intense conversations and scenarios but leave the offenses and grudges behind. They don’t make the interactions personal. They seek to know the individual and gain real understanding and relationship with each person with whom they work closely. This is how trust is maintained in relationships – inside and outside of the workplace.
What would it look like in your workplace if you became known for this type of leadership?
To learn more about forgiveness leadership and how to make this your personal pattern and exquisite leadership style, contact FutureSYNC International at (406) 254-2326.